Sunday, September 18, 2016

Thoughtless or Ignorant?

I recently exhibited at QuiltX in the lovely town of St. Marys, ON.

A woman came into the booth, admired the sample garments and looked through the patterns. She seemed in a hurry so I didn't engage her other than a welcoming look.

To my surprise she asked me, "Is there somewhere else I can buy these patterns?"

I replied, "There is but you can't expect me to give you that information."

She pointed at a box of patterns and said, "I can buy Burda at other stores."

I said, "Yes, you can."

She said, "The only reason I asked is that I don't have any cash with me."

Me thinks, 'As if', but says, "I take credit or debit."

She dashes across the aisle to another booth.

Thursday, September 8, 2016

How Much for That Top? Don't Ask.

I sell batik rayon and sewing patterns at consumer shows. To promote business, sample making is a requirement. This lovely basic top is one of them.
Inevitably people will ask if the samples are for sale. Generally, the answer is no because they are needed for fashion shows and displays but if a fabric and pattern have sold out, then I would consider it. The conversation goes something like this.

Woman: "Are these garments for sale?
Me: "They are samples of my fabric and patterns. If the fabric and pattern have sold out, I would consider it. But in my experience most people aren't willing to pay what they are worth."
Woman: "What about this top?"
Me: "Yes, I could sell that. If you are serious about paying what it is worth, I will give you a quote."
Woman: "Yes please."
Me: "OK. Give me a minute to calculate the price."
Me: "To cover the price of the fabric, pattern and my time (I only included 2 hours although it took much longer) $80.00."
Woman: (With look of disbelief.) REALLY? (Turns back to me and walks away.)
Me: "Have a good day."

Now I must say that I have sold sample garments to really nice people who appreciate their worth and have paid the price without batting an eye. This post has nothing to do with those kind souls.

Saturday, September 3, 2016

Being Grateful in a World of Entitlement

Whether I am working online, teaching, serving coffee, running a meeting, giving a seminar or exhibiting at a show, I am in the public sphere on a regular basis. Providing service is what I do for fun, entertainment and for a living--and I love to do it. So I am often witness to a disturbing and increasingly common attitude of entitlement. And it concerns me greatly.

While some blame weak parenting styles and attribute it a specific generation or millennials, in fact the entitlement syndrome permeates society of all ages, backgrounds and genders. I liken it to those bad, thoughtless drivers who cut us off, won't give an inch to let you merge into traffic or tail you even though you are travelling at the speed limit in the right hand lane. Nobody in the room would ever do that, right? Yet someone does--a lot of someones. So maybe it is time we all took a long hard look at ourselves and asked the question, "Am I a self-important, always right, narcissistic jerk who deserves more than anyone else?"

Someone somewhere said, "The squeaky wheel gets the grease." But a squeaky wheel is a legitimate need. A complainer, is often just trying to get more for themselves, at the expense of others.

So, for the self-entitled and needy, if you enter my booth at a show, please remember, you are stepping into my territory and my property which I am providing at great expense and with an incredible amount of work. Be respectful of my staff, my other customers and my inventory. Please shop at your pleasure for that is why I am there. Form a line for service if you are asked to. Don't ask why my products are so expensive. This question does not deserve an answer. Don't ask me to accept a lower price. I am not running a flea market. And most importantly, if I ask you leave the booth please do so quickly and quietly. Thank you.